Refund and Return Policy

The World of Glitters Jewelry and Accessories Shop

1. Refund Policy

At The World of Glitters, we strive to ensure complete customer satisfaction with every purchase. However, if you are not entirely satisfied with your purchase, we’re here to help.

1.1 Eligibility for Refund

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Refunds are only applicable for items purchased directly from The World of Glitters.

1.2 Refund Process

  • Initiating a Refund: To initiate a refund, please contact our customer service at support@theworldofglitters.com within 7 days of receiving your order.
  • Inspection: Once we receive your return request, we will inspect the item to ensure it meets our refund criteria.
  • Approval: If your return is approved, we will initiate a refund to your original method of payment. The credit will be applied within a certain amount of days, depending on your card issuer’s policies.

1.3 Non-Refundable Items

Certain items are non-refundable, including:

  • Custom-made or personalized items
  • Items purchased during special promotions or sales
  • Gift cards

2. Return Policy

2.1 Return Eligibility

To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it. Returns must be initiated within 7 days of the receipt of your order.

2.2 Return Process

  • Initiating a Return: To initiate a return, please contact us at returns@theworldofglitters.com with your order number and reason for return.
  • Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Inspection and Approval: Upon receiving your return, we will inspect the item and notify you of the approval or rejection of your return. If approved, we will process your exchange or refund as requested.

2.3 Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@theworldofglitters.com. We will arrange for a replacement or refund, including the cost of return shipping.

3. Exchange Policy

3.1 Exchange Process

  • Initiating an Exchange: To exchange an item, please contact us at exchanges@theworldofglitters.com within 7 days of receiving your order.
  • Shipping: You will be responsible for the return shipping costs. We will cover the shipping costs of the replacement item.

4. Contact Us

If you have any questions about our refund and return policy, please contact us:

We appreciate your understanding and cooperation. Thank you for shopping with The World of Glitters Jewelry and Accessories Shop!

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